About

FAQ

• Where is the store based?

  American Canyon, CA

• Welcome to the Binary Winter Press store!

  We make books, art, and apparel inspired by the things we love best, from robots to fairy tales, steampunk and science. We screen print all of our clothing by hand ourselves using only eco-friendly water-based inks. We take great pride and use our OCD powers for good in making sure all of our prints are as perfect as possible but since each item is silk screened by hand and unique, there can be slight variations.

• How much does shipping cost within the US?

  For domestic orders, we offer a $5 flat rate shipping for as many items as you want for T-shirts and Hoodies, and $3 flat rate shipping for Ties (also unlimited). All items are shipped by USPS First Class with delivery confirmation where available. Larger orders are shipped USPS Priority or Parcel Post.

• Do you accept orders placed outside of the US?

  We sure do! For international orders, we use USPS First Class (which has slight price variations depending on item weight, we have tried to estimate as close as possible). Please note, we are not responsible for any customs charges or lost international orders. Please be patient as international packages can take anywhere from a week to over a month, especially when traveling to the opposite side of the planet or remote areas.

• How long will it take to receive my order?

  All items are shipped by USPS First Class with tracking and delivery confirmation and typically take 3-5 days to arrive after the ship date within the domestic United States (Alaska and Hawaii can take a bit longer).

  International packages can take anywhere from a week to over a month to reach their destination (with possible delays due to customs), so please be patient. Any questions, please don't hesitate to shoot us a message!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.